Saturday, April 19, 2014

How to reset a laser Brother's toner cartridge

I didn't even tell you guys we got a new printer in October - its a Brother MFC9130CW laser printer and it looks like this:


Its toner cartridges look like this:


$85 a cartridge! This is the first laser printer I've had but I've been buying Brother inkjets for so long I forget how much ink costs: http://www.randomanny.com/search/label/printer

Obviously I turned to eBay for generic toner.

First guy shipped the wrong toner, then said he was out of the right one even though he still had several listed. Plus shipping was so slow the toner ran out and I had to go to Office Depot every day to label and mail my stuff! Stay away from v4inktonerink!

The next seller shipped on the day the toner was supposed to ARRIVE and when it got here the printer wouldn't recognize it. I complained and about 24 hours later he sent instructions on how to reset the count on the cartridge:

DCP-9020CDW, MFC-9130CW, MFC-9140CDN, MFC-9330CDW, MFC-9340CDW
If an error message appears on the LCD display, press the Cancel (X) button to show the main menu.
Press the Fax button to make the numeric keypad visible. Then, locate and only locate the Asterisk (Star) button on the numeric keypad. It is important to remember its location as it will not be lit up later when needed.
Press the Home button to return to the main menu.
Open the front cover of the printer (to access cartridges).
With the front cover open, press and hold the unlit Asterisk (Star) button for 5 seconds.
The reset menu will now appear on the LCD display.
Scroll through the menu to select a color and yield to reset.
The LCD will read "Accepted" once the reset is complete.

HL-3140CW, HL-3150CDN, HL-3150CDW, HL-3170CDW
Open the front cover of the printer (to access cartridges).With the front cover open, simultaneously press the Secure and Cancel buttons.The reset menu will now appear on the LCD display.Scroll through the menu to select a color and yield to reset.The LCD will read "Accepted" once the reset is complete.

Obviously he sent me instructions on different models so this is a "known" issue with his product. Their business model would be greatly improved by taking out the extra 30 seconds to reset the toners before shipping.

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