Wednesday, March 12, 2014

Defect Rate eBay? Really?


Did you read this morning's eBay newsletter? These things are always chock full of bad: http://pages.ebay.com/sellerinformation/news/springupdate2014/overview.html

#1 Bad News:
All packages must be scanned within your stated shipping time. Mine is 24 hours.
  • I print postage from home so I won't need to wait in line for inane scans
  • My post office NEVER scans stuff I leave on the counter or the mailbox
  • Postal employees act insulted when asked to scan stuff paid for on-line
  • I can't ship from Office Depot anymore because they don't scan
#2 Bad News:
Top rated sellerdom (and its discounts) will be super easy to lose:
  • A seller cancelled transaction
  • Negative or neutral Feedback
  • DSR of 1 2 AND NOW 3 in item as described
  • DSR of 1 in Shipping time
  • ANY RETURN saying item is not as described
  • An ebay or Paypal buyer protection case OPENED for not received.
#3 Bad News:
If you sell between November 1 and December 31 you MUST accept returns through January 31 or lose top rated status.
  • They are gonna hype the hell out of this and buyers are going to remember eBayables are returnable
eBay, you make it so hard to love you.

1 comments:

kate steeper said...

the UK newsletter wasnt much better, ours is all price hykes